We support customization of the following templates for patient communication:

• Patient Enrollment Email - sent to the patient after investigator creates a case to monitor patient’s progress

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• Patient Enrollment SMS - defines the content of SMS being sent to a patient after investigator creates a case

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• Patient Pre-Treatment Email Reminder - sent to the patient if they have not registered after receiving the enrollment email.

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• Patient Pre-Treatment SMS Reminder - defines the content of SMS being sent to a patient if they have not registered after receiving the enrollment email/SMS.

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• Patient Survey Reminder - defines the content of email being sent to a patient as a survey reminder.

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• SMS Patient Survey Reminder - defines the content of SMS being sent to a patient as a survey reminder.

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• Text Patient Survey Reminder - defines the content of pre-filled email template that is proposed to be sent when clinician clicks a Send Email icon on task level.

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• Patient Push Survey Reminder - defines the content of the reminder sent to a patient with Benchmarc mobile app installed when the survey due date comes to remind a patient to complete the survey/task

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