Knowledge Base for Investigators

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Can I Assign More Than One Delegate for the Survey so they can Assist in Completing Surveys?

Yes. You can assign an alternative assignee for the survey to assist the main assignee in completing the task. Moreover, you can define whether the alternative assignee will have access to the survey immediately after case creation, or after all due dates/reminders pass.

You can see the alternative assignee information on the Case Detail or Task Detail Screen:

Please contact your Account Manager to set/define the assignees for your surveys.

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