Browser Troubleshooting and Recommendations

Can I Add a Link to the Circle Description?

Can I Add the Date to the Scoring Group?

Can I Adjust Push Reminders to My Needs?

Can I Assign More Than One Delegate for the Survey so They can Assist in Completing Surveys?

Can I Change the Order of the Surveys in My Protocol Version?

Can I Create A Case For A Patient Who Is Being Treated By Another Clinician?

Can I Create a Case without Sending an Enrollment Email to the Patient?

Can I Email My Patients to Remind Them of a Survey?

Can I Enroll the Same Patient into Multiple Circles?

Can I Limit Completing the Survey for Patients When It’s not Relevant Anymore?

Can I Make Patients' PI Data Visible to Service Providers?

Can I Request a Change in the Protocol?

Can I Request a Change in the Protocol?

Can I Select Different Protocol Versions for My Patients?

Can I Select a Scoring Group as a Cohort Filter?

Can I Select the Date to Compare Data/results in the Report Builder?

Can I Select Which PROMs to be Displayed in the Patient's Report?

Can the Investigator Create Two Cases for One Patient within One Circle?

Can Two Users in the Same Circle Have the Same Team Members?

Contact Us

Do You Have a Mobile App For Patients?

How Can Multiple Clinicians Create Cases For The Same Patient?

How do I See all My Cases/Patients/Circles/Tasks?

How Do I Install the Benchmarc App?

How RegenMed Can Enroll Your Patients for You

How to Become a Funder?

How to Bookmark inCytes™ to My Browser?

How to Bookmark Pages on Any Browser

How to Clear My Browser Cache

How to Find PHI

How to Review My Protocol

How to Request an Observational Protocol

How to Whitelist inCytes™ Email Address

How Will I Know A Survey is Due for My Patient?

I Can’t Create a Case. How to Troubleshoot Case Creating Issues

I Can’t Fund the User While Inviting Him

I Can’t Open The Exported Report On My Computer

I Don’t See Export Button in the Report Builder

I Don't See My Patient’s Images

I Have Problems With Access to the App Tabs

Is the Existing Report Automatically Updated with the New Data?

PROMs Available in inCytes™

Some Data is Missing in the Downloaded Report

What are the System Requirements Needed to Use inCytes?

What Circle Role(s) to Select?

What Data Security Measures Do You Have to Protect My Data?

What if My Patient Doesn’t Want to Provide Their Email Address?

What is an Open API Integration?

What is the Difference Between Adding a Case vs Adding a Patient?

What Is The Difference Between Case Creation Date And Case Commencement Date?

What Should I Do if I Notice a Mistake/Unlocalized Text/a Bug in the App?

Where Can I Find Circle Statistics?

Why is My Patient Not Receiving the Email?

Will the Patient Receive an SMS Reminder If They Are Not Registered on the Patient Portal?

Why Do We Have Different Measures Of Cases In Different Places?