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Knowledge Base for Patients

Patient Emails

Email communication is a great tool for your medical practice to keep patients up-to-date with their treatment progress and follow-ups.

The emails are auto-sent when a clinician or team member uses one of the system events that offer this feature. The email texts are designed according to the customers' preferences.

We offer emails for the following events:

To accommodate our international users, we support the following languages:

  • Danish
  • German
  • Russian
  • Dutch
  • Italian
  • Spanish
  • English
  • Polish
  • Turkish
  • French


Thus, you and your patients can receive emails in your preferred language.

Sometimes, your email client marks the messages from inCytes™ as Spam. Please, learn how to whitelist inCytes™ email address to make sure that you or your patients get all the required notifications.

Contact your Account manager to discuss the desired patient communication emails.

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