Knowledge Base for Investigators

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Knowledge Base for Patients

Survey Scheduling and Behavior

Survey scheduling is purposed to automate survey deliveries. This eliminates manual launching of surveys and reminders, which benefits patient compliance.

Due dates, reminder frequencies, and expiration dates are to be defined in the protocol building stage, and your Account Manager will ensure they are set according to your preferences.  

To organize all follow-up surveys properly, each survey in our system contains the following dates:  

All scheduling will be conducted based on the delegates time zone.

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