All overdue tasks (surveys) are marked red in the Task list, so you can easily recognize who of your patients/delegates haven’t completed the survey yet.

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To improve patient compliance, you can resend survey reminders from your task list, task detail screen or case detail screen.

No more than 2 reminders in 2 hours are allowed.

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Method 1: From Your Task List

1. Navigate to the Tasks and click three dots next to the required task  

2. Select Resend Reminder  

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You can get to your Tasks list right from your Dashboard by clicking VIEW ALL at the top right of the My Tasks field

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Method 2: From the Task Detail Screen

1. Go to the Tasks and select the required one from the list

2. Click RESEND REMINDER at the top right of the Task Detail Screen

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Method 3: From the Case Detail Screen

1. Navigate to Cases and select the required one from the list

2. In the Patient Progress field, click RESEND REMINDER under the required survey  

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