There are two ways to send survey reminders in efforts to improve patient compliance:
1. Automatically, according to the preset survey scheduling. This method supports reminders to be sent via:
2. Manually, out of preset scheduling
With the Benchmarc app installed, SMS option on and all the contact information provided in the profile, the patient will get all the reminders - email, SMS and push - simultaneously
Please contact your Account Manager to turn on SMS alerts, or to set up due dates for survey reminders.