Knowledge Base for Investigators

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Knowledge Base for Patients

How do I Remind Patients to Complete Surveys?


Survey reminders are sent in efforts to improve patient compliance. Survey reminders can be sent via:

  • Patient email;
  • Patient mobile phone (SMS) - for patients who prefer phone communications, or don't maintain an active email account.

Please contact your Account Manager to turn on SMS alerts, or to set up due dates for survey reminders.

Learn more about Survey Scheduling.

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